We Offer Result Oriented Premium Solution
AI + Human Case Operations for Personal Injury Firms
We find the three operational bottlenecks costing your firm the most time and money, rebuild them using AI automation and managed human operations, then keep running them with you. All on top of the systems you already use.
Can you answer these about your own firm?
Most firms cannot answer all of them, and that is the problem. Every number below is either measured or estimated. Estimates are where the money leaks.
How many new enquiries did you receive last month, and how many became signed cases?
What happens to a lead that arrives at 7pm on a Friday?
How fast is someone calling a new lead back, on average?
How long does it take from signed case to demand sent?
Would you know today if a file had not been touched in three weeks?
Who is watching for treatment gaps, and how do they catch them?
How much of your case managers' day goes on updating the system rather than moving cases forward?
If several of those are estimates rather than numbers, that is exactly what the Case Operations Audit is for.
Nobody else sells the whole layer
The market splits three ways, and every option leaves the firm holding the hardest part: assembling it, running it, and covering what the automation cannot do.
| Who | What they sell | What you still handle |
|---|---|---|
| Legal AI platforms | Software for demands, chronologies, drafting | Setup, adoption, exceptions |
| Case management platforms | The system your firm runs on | Everything built on top of it |
| Intake and answering services | One function, staffed | The rest of the operation |
| TechUp.AI | The operations layer: AI, automation and people | Practising law |
How it works
Most firms are sold a platform before anyone measures what is broken. We work the other way round: find the leaks, quantify them, then rebuild the three that cost the most.
Intake Benchmark
We contact a small set of firms competing in your market as a prospective caller and record how each handles first contact: speed to answer, callback time, and follow-up persistence. You see exactly where your intake experience ranks.
Limited availability. We run these only for firms we believe we can materially help.
Case Operations Audit
A structured diagnostic across your lead-to-settlement pipeline, producing quantified baselines you can act on with or without us.
Findings or free
If the audit does not identify at least three quantified, measurable operational leaks, you pay nothing and keep the report.
Workflow Deployment
We rebuild the three highest-value workflows the audit identified. Not ten mediocre automations, but three built properly and integrated with your existing case management system. First workflow live within 30 days, all three targeted within 90.
Learn moreManaged AI and Human Operations
We operate and improve what we built: hosting, monitoring, continuous tuning, integration maintenance, trained legal assistants handling exceptions the automation flags, and a monthly operating review against your baseline.
Learn moreWhere the risk sits
Ours, mostly.
These are the commitments that make the decision reversible.
| Commitment | What it means |
|---|---|
| Findings or free | Fewer than three quantified operational leaks in the audit and it costs you nothing. You keep the report either way. |
| Delivery guarantee | Agreed workflows go live within 90 days of our receiving the required system access and approvals, or we continue implementation at no additional professional-services fee until they do. |
| Performance guarantee | Written into the deployment agreement once the audit has established a baseline, against a metric we materially control. We do not guarantee case outcomes or settlement values. |
| No lock-in | Managed Operations runs month to month after the third month. |
Your firm should not have to assemble the AI, the integrations, the automation and the people to run it, and then manage all four. That assembly is the product. Your attorneys keep practising law.
Can you actually build this?
TechUp.AI has been designing, integrating and supporting production software since 2021, across mobile, web, voice and workflow automation.
Start with a 30-minute call
No pitch deck. We will ask where cases are stalling in your firm and whether an audit is worth doing. If it is not, we will say so.