Take the call yourself

Car accident

Fault is ambiguous, and the caller already said too much to the other driver's insurer.

Bike accident

Impatient and a little hostile, minimizes their own injury, hiding a prior injury to the same body part.

Dog bite

A scared parent, but the dog's owner is a close friend and they're conflicted about calling at all.

Slip and fall

Self-blaming and embarrassed, stubborn about accepting it wasn't their fault.

Wrongful death

A grieving spouse who can barely stay on topic. The hardest call in the set.